{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"The Nordstrom Way: The Inside Story of America's #1 Customer Service Company","author_name":"Robert Spector, Patrick D. McCarthy","thumbnail_url":"https://www.ebooknetworking.net/books/047/116/big0471161608.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0471161608.html\">The Nordstrom Way: The Inside Story of America&#039;s #1 Customer Service Company</a>","width":400,"height":300}