{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Loyalty Myths: Hyped Strategies That Will Put You Out of Business -- and Proven Tactics That Really Work","author_name":"Timothy L. Keiningham, Terry G. Vavra, Lerzan Aksoy, Henri Wallard","thumbnail_url":"https://www.ebooknetworking.net/books/047/174/big0471743151.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0471743151.html\">Loyalty Myths: Hyped Strategies That Will Put You Out of Business -- and Proven Tactics That Really Work</a>","width":400,"height":300}