{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"The Gospel of Customer Service","author_name":"Bernard Smalls","thumbnail_url":"https://www.ebooknetworking.net/books/055/741/big0557413133.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0557413133.html\">The Gospel of Customer Service</a>","width":400,"height":300}