{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"The Differences Between BS 15000 and ISO/IEC 20000 (Achieving ISO/IEC 20000)","author_name":"Jenny Dugmore, Lacy Shirley","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0580473481.html\">The Differences Between BS 15000 and ISO/IEC 20000 (Achieving ISO/IEC 20000)</a>","width":400,"height":300}