{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"BS ISO/IEC 20000-1: 2005 Information Technology: Service Management Specification: Pt. 1: Service Management Specification: Pt. 1","author_name":"","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0580475298.html\">BS ISO/IEC 20000-1: 2005 Information Technology: Service Management Specification: Pt. 1: Service Management Specification: Pt. 1</a>","width":400,"height":300}