{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Not by the Seat of My Pants!: Leadership Lessons for the Call Center Supervisor","author_name":"Anne Nickerson","thumbnail_url":"https://www.ebooknetworking.net/books/059/532/big0595323669.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0595323669.html\">Not by the Seat of My Pants!: Leadership Lessons for the Call Center Supervisor</a>","width":400,"height":300}