{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Customer Service Superstars: Six Attitudes That Bring Out Our Best","author_name":"Cavitt, Cary","thumbnail_url":"https://www.ebooknetworking.net/books/061/517/big0615171885.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0615171885.html\">Customer Service Superstars: Six Attitudes That Bring Out Our Best</a>","width":400,"height":300}