{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"The Wonderful World of Customer Service at Disney","author_name":"J. Jeff Kober","thumbnail_url":"https://www.ebooknetworking.net/books/061/526/big0615265774.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0615265774.html\">The Wonderful World of Customer Service at Disney</a>","width":400,"height":300}