{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Customer Experience: It's Not That Easy: Customer Experience Programs for B2B Companies","author_name":"Harry F Bunn","thumbnail_url":"https://www.ebooknetworking.net/books/061/599/big0615993702.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0615993702.html\">Customer Experience: It&#039;s Not That Easy: Customer Experience Programs for B2B Companies</a>","width":400,"height":300}