{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Foundations of Service Level Management","author_name":"Rick Sturm, Wayne Morris","thumbnail_url":"https://www.ebooknetworking.net/books/067/231/big0672317435.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0672317435.html\">Foundations of Service Level Management</a>","width":400,"height":300}