{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"It's Not My Department: How to Get the Service You Want, Exactly the Way You Want It","author_name":"Peter Glen","thumbnail_url":"https://www.ebooknetworking.net/books/068/808/big0688088961.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0688088961.html\">It&#039;s Not My Department: How to Get the Service You Want, Exactly the Way You Want It</a>","width":400,"height":300}