{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Cases in Total Quality Management","author_name":"John S. Oakland, Leslie J. Porter","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0750615656.html\">Cases in Total Quality Management</a>","width":400,"height":300}