{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Delivering Excellent Service Quality in Aviation: A Practical Guide for Internal and External Service Providers","author_name":"Mario Kossmann","thumbnail_url":"https://www.ebooknetworking.net/books/075/464/big0754647250.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0754647250.html\">Delivering Excellent Service Quality in Aviation: A Practical Guide for Internal and External Service Providers</a>","width":400,"height":300}