{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Managing Customer Value: Essentials of Product Quality, Customer Service, and Price Decisions","author_name":"Bill Dodds","thumbnail_url":"https://www.ebooknetworking.net/books/076/182/big0761826319.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0761826319.html\">Managing Customer Value: Essentials of Product Quality, Customer Service, and Price Decisions</a>","width":400,"height":300}