{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Customer-Centered Reengineering: Remapping for Total Customer Value","author_name":"Edwin T. Crego, Peter D. Schiffrin","thumbnail_url":"https://www.ebooknetworking.net/books/078/630/big0786302984.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0786302984.html\">Customer-Centered Reengineering: Remapping for Total Customer Value</a>","width":400,"height":300}