{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Customer Winback: How to Recapture Lost Customers--And Keep Them Loyal","author_name":"Jill Griffin, Michael W. Lowenstein","thumbnail_url":"https://www.ebooknetworking.net/books/078/794/big0787946672.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0787946672.html\">Customer Winback: How to Recapture Lost Customers--And Keep Them Loyal</a>","width":400,"height":300}