{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Customer Service in Health Care: A Grassroots Approach to Creating a Culture of Service Excellence","author_name":"Kristin Baird","thumbnail_url":"https://www.ebooknetworking.net/books/078/795/big0787952516.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0787952516.html\">Customer Service in Health Care: A Grassroots Approach to Creating a Culture of Service Excellence</a>","width":400,"height":300}