{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Customer Relationship Management in Electronic Markets","author_name":"Gopalkrishnan R Iyer, David Bejou","thumbnail_url":"https://www.ebooknetworking.net/books/078/901/big0789019442.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0789019442.html\">Customer Relationship Management in Electronic Markets</a>","width":400,"height":300}