{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary","author_name":"Steve Curtin","thumbnail_url":"https://www.ebooknetworking.net/books/081/443/big0814432808.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0814432808.html\">Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary</a>","width":400,"height":300}