{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisations","author_name":"John Seddon","thumbnail_url":"https://www.ebooknetworking.net/books/095/197/big095197310X.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-095197310X.html\">I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisations</a>","width":400,"height":300}