{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"The Service Fact: Level Aging Customers Satisfaction in Small Business","author_name":"Tom Borg","thumbnail_url":"https://www.ebooknetworking.net/books/096/316/big0963166301.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0963166301.html\">The Service Fact: Level Aging Customers Satisfaction in Small Business</a>","width":400,"height":300}