{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"The Power of Service : Keeping Customers for Life","author_name":"Petra Marquart","thumbnail_url":"https://www.ebooknetworking.net/books/096/627/big0966271602.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0966271602.html\">The Power of Service : Keeping Customers for Life</a>","width":400,"height":300}