{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"23 Steps to an Effective Call Centre: A Complete Model of Call Centre Operations to Assist Businesses in Reaching Their Goals","author_name":"Real Bergevin","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0968749208.html\">23 Steps to an Effective Call Centre: A Complete Model of Call Centre Operations to Assist Businesses in Reaching Their Goals</a>","width":400,"height":300}