{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Building Customer Loyalty from the Inside Out","author_name":"Debra J. Schmidt","thumbnail_url":"https://www.ebooknetworking.net/books/097/071/big097071274X.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-097071274X.html\">Building Customer Loyalty from the Inside Out</a>","width":400,"height":300}