{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Like It or Not - You Get Me: Customer Service in the Public Sector","author_name":"Jane Holcomb","thumbnail_url":"https://www.ebooknetworking.net/books/097/187/big0971871604.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0971871604.html\">Like It or Not - You Get Me: Customer Service in the Public Sector</a>","width":400,"height":300}