{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Customer Service: How to Do It Right! A Do-It-Yourself Strategy to Keep Your Customers Loyal, Attract New Ones and Increase Your Profits","author_name":"Peggy Morrow","thumbnail_url":"https://www.ebooknetworking.net/books/097/239/big0972396330.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0972396330.html\">Customer Service: How to Do It Right! A Do-It-Yourself Strategy to Keep Your Customers Loyal, Attract New Ones and Increase Your Profits</a>","width":400,"height":300}