{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Crucial Conversations: Tools for Talking When Stakes Are High","author_name":"Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler","thumbnail_url":"https://www.ebooknetworking.net/books/097/248/big0972488901.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0972488901.html\">Crucial Conversations: Tools for Talking When Stakes Are High</a>","width":400,"height":300}