{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Create Devoted Customers: WinFluence® Secrets For Immediate Customer Service Improvement","author_name":"Dennis Rosen","thumbnail_url":"https://www.ebooknetworking.net/books/098/188/big0981880800.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0981880800.html\">Create Devoted Customers: WinFluence® Secrets For Immediate Customer Service Improvement</a>","width":400,"height":300}