{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"SEPT ISO/IEC 20000-1 CHECKLIST Checklist for ISO/IEC Standard 20000-1:2011, Information technology - Service management - Part 1: Service management system requirements","author_name":"Software Engineering Process Technology","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0981952283.html\">SEPT ISO/IEC 20000-1 CHECKLIST Checklist for ISO/IEC Standard 20000-1:2011, Information technology - Service management - Part 1: Service management system requirements</a>","width":400,"height":300}