{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Customer Service Is Just Foreplay: The Modern Customer Experience Will Separate You From The Competition","author_name":"Brian Appleton, Jason D. Cass","thumbnail_url":"https://www.ebooknetworking.net/books/099/622/big0996222758.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0996222758.html\">Customer Service Is Just Foreplay: The Modern Customer Experience Will Separate You From The Competition</a>","width":400,"height":300}