{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Strategic Customer Management: Integrating Relationship Marketing and CRM","author_name":"Adrian Payne, Pennie Frow","thumbnail_url":"https://www.ebooknetworking.net/books/110/764/big1107649226.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1107649226.html\">Strategic Customer Management: Integrating Relationship Marketing and CRM</a>","width":400,"height":300}