{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"The Customer Experience Book: How to design, measure and improve customer experience in your business","author_name":"Pennington, Alan","thumbnail_url":"https://www.ebooknetworking.net/books/129/214/big1292148462.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1292148462.html\">The Customer Experience Book: How to design, measure and improve customer experience in your business</a>","width":400,"height":300}