{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Building Great Customer Experiences, Revised Edition (Beyond Philosophy)","author_name":"Colin Shaw, John Ivens","thumbnail_url":"https://www.ebooknetworking.net/books/140/393/big1403939497.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1403939497.html\">Building Great Customer Experiences, Revised Edition (Beyond Philosophy)</a>","width":400,"height":300}