{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Service Operations Management (3rd Edition)","author_name":"Robert Johnston, Graham Clark","thumbnail_url":"https://www.ebooknetworking.net/books/140/584/big1405847328.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1405847328.html\">Service Operations Management (3rd Edition)</a>","width":400,"height":300}