{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Trying Hard is Not Good Enough: How to Produce Measurable Improvements for Customers and Communities","author_name":"Mark Friedman","thumbnail_url":"https://www.ebooknetworking.net/books/141/206/big1412063973.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1412063973.html\">Trying Hard is Not Good Enough: How to Produce Measurable Improvements for Customers and Communities</a>","width":400,"height":300}