{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Customer Relationship Management","author_name":"William Wagner, Michael Zubey","thumbnail_url":"https://www.ebooknetworking.net/books/142/390/big1423900847.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1423900847.html\">Customer Relationship Management</a>","width":400,"height":300}