{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"It Is All Between Your Ears: It Is All About Customer Service, While Working In The Fast Lane.","author_name":"Bob van Ermel Scherer","thumbnail_url":"https://www.ebooknetworking.net/books/143/894/big1438943253.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1438943253.html\">It Is All Between Your Ears: It Is All About Customer Service, While Working In The Fast Lane.</a>","width":400,"height":300}