{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Services Marketing: Concepts, Strategies, & Cases","author_name":"K. Douglas Hoffman, John E.G. Bateson","thumbnail_url":"https://www.ebooknetworking.net/books/143/903/big1439039399.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1439039399.html\">Services Marketing: Concepts, Strategies, &amp; Cases</a>","width":400,"height":300}