{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Customer Service  New Rules: Increase Your Profits by Providing Exceptional Customer Service with New Platinum Rules","author_name":"Sophia Brooks","thumbnail_url":"https://www.ebooknetworking.net/books/144/150/big1441508899.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1441508899.html\">Customer Service  New Rules: Increase Your Profits by Providing Exceptional Customer Service with New Platinum Rules</a>","width":400,"height":300}