{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Customers Love 'Em Or Lose 'Em: 57 Ways to Love Your Customers","author_name":"Kumar, Vinay","thumbnail_url":"https://www.ebooknetworking.net/books/146/205/big146205658X.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-146205658X.html\">Customers Love &#039;Em Or Lose &#039;Em: 57 Ways to Love Your Customers</a>","width":400,"height":300}