{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Still On The Road To Sales And Guest Service Excellence: Doug Kennedy's Hospitality Training Articles 1996 - 2012","author_name":"Douglas Martin Kennedy","thumbnail_url":"https://www.ebooknetworking.net/books/148/233/big148233190X.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-148233190X.html\">Still On The Road To Sales And Guest Service Excellence: Doug Kennedy&#039;s Hospitality Training Articles 1996 - 2012</a>","width":400,"height":300}