{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Business Excellence: Exceeding Your Customers' Expectations Each Time, All the Time","author_name":"Suresh Patel","thumbnail_url":"https://www.ebooknetworking.net/books/149/875/big1498751245.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1498751245.html\">Business Excellence: Exceeding Your Customers&#039; Expectations Each Time, All the Time</a>","width":400,"height":300}