{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"The Customer Manifesto: How Business Has Failed Customers And What It Takes To Earn Lasting Loyalty","author_name":"Pamela Herrmann","thumbnail_url":"https://www.ebooknetworking.net/books/150/303/big1503035018.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1503035018.html\">The Customer Manifesto: How Business Has Failed Customers And What It Takes To Earn Lasting Loyalty</a>","width":400,"height":300}