{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Service Quality Within Hotels:Theory, Evaluation and Practice of Service Quality","author_name":"Michael Kassotakis MCIM","thumbnail_url":"https://www.ebooknetworking.net/books/151/480/big1514801744.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1514801744.html\">Service Quality Within Hotels:Theory, Evaluation and Practice of Service Quality</a>","width":400,"height":300}