{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Customer Service the Sandler Way: 48 Rules for Strategic Customer Care","author_name":"Jake K Godfrey","thumbnail_url":"https://www.ebooknetworking.net/books/151/685/big1516859162.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1516859162.html\">Customer Service the Sandler Way: 48 Rules for Strategic Customer Care</a>","width":400,"height":300}