{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Service, Please! Extra Pickles, Hold the Attitude: Plating Up Customer Service for All Professionals","author_name":"Teressa R. Shivers-Mazzei","thumbnail_url":"https://www.ebooknetworking.net/books/151/732/big151732825X.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-151732825X.html\">Service, Please! Extra Pickles, Hold the Attitude: Plating Up Customer Service for All Professionals</a>","width":400,"height":300}