{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Virtual Reference Handbook: Interview and Information Delivery Techniques for the Chat and E-Mail Environments","author_name":"Diane K. Kovacs","thumbnail_url":"https://www.ebooknetworking.net/books/155/570/big1555705987.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1555705987.html\">Virtual Reference Handbook: Interview and Information Delivery Techniques for the Chat and E-Mail Environments</a>","width":400,"height":300}