{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Recruiting and Retaining Call Center Employees (In action)","author_name":"Natalie Petouhoff","thumbnail_url":"https://www.ebooknetworking.net/books/156/286/big1562862944.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1562862944.html\">Recruiting and Retaining Call Center Employees (In action)</a>","width":400,"height":300}