{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Creating Customer Connections: How to Make Customer Service a Profit Center for Your Company First Edition (Taking Control Series)","author_name":"Jack Burke","thumbnail_url":"https://www.ebooknetworking.net/books/156/343/big1563431491.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1563431491.html\">Creating Customer Connections: How to Make Customer Service a Profit Center for Your Company First Edition (Taking Control Series)</a>","width":400,"height":300}