{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Just Say Yes: Extreme Customer Service, How to Give It, How to Get It","author_name":"Philip R. Nulman","thumbnail_url":"https://www.ebooknetworking.net/books/156/414/big1564144208.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-1564144208.html\">Just Say Yes: Extreme Customer Service, How to Give It, How to Get It</a>","width":400,"height":300}